Operations Assistant

The Operations Assistant will support daily terminal operations by working closely with the Operations Supervisor to ensure efficient and effective execution of ship discharges, cargo deliveries, and internal transfers. This role contributes to the achievement of performance targets while ensuring compliance with safety and operational standards.

KEY RESPONSIBILITIES

1. Compile and distribute reports on cargo discharge and delivery within required timeframes.
2. Coordinate with Operations Supervisors during active operations to ensure execution aligns with operational plans, and raise alerts when deviations occur.
3. Collaborate with team members to revise discharge or delivery plans as operational needs evolve.
4. Recommend process improvements to the Operations Supervisor, Superintendents, or relevant managers.
5. Maintain effective communication using VHF radio, telephone, and other approved channels.
6. Conduct physical inspections of cargo at bulk and bagging stations.
7. Execute operational tasks within the Terminal Operating System (TOS).
8. Monitor and contribute to the achievement of set operational performance targets.
9. Ensure optimal utilization of resources to support operational goals.
10. Strictly observe and enforce health, safety, and operational procedures at all times.
11. Ensure full compliance with BSL’s Safety Regulations, tariffs, circulars, and notices.

ACADEMIC REQUIREMENTS & EXPERIENCE

1. Diploma in Maritime Studies (Logistics) or any other relevant academic qualifications.
2. Prior experience in terminal operations or a related field is an added advantage.
3. Proficiency in basic computer applications, including Microsoft Word and Excel.

KNOWLEDGE & COMPETENCIES

Technical Skills:

• Strong leadership and coordination skills.
• Excellent verbal and written communication abilities.
• Effective time and task management.
• Analytical thinking and innovation.
• Proficiency in operational and technological systems.

Behavioral Attributes:

• Highly organized and detail-oriented.
• Able to multitask under pressure.
• Professional, courteous, and composed demeanor.

KEY RESULTS AREA

• Operational efficiency
• Compliance with regulatory and internal standards
• Continuous process improvement